NALLA KRUPATHEJA

ONE 97 COMMUNICATIONS PVT LTD - PAYTM BANKING 

OPERATION ASSOCIATE

◦ Worked on PAYTM SAP & Salesforce Network Platforms. ◦ Verifying the account holders with their given proofs are matched with KYC details. ◦ Accepting the merchant’s wallet increase of Usage limit up to 1Lakh per Month. ◦ Working with Product Team and Understanding different product Flow. ◦ Attending meetings / Con calls with Merchants and Business Team. ◦ Understanding the Merchant’s flow, requirements and suggesting the solution to them. ◦ Responding to Customer Emails / Calls in a timely and professional manner. ◦ KYC background process should be as per the RBI Rules and Regulations and should follow those rules and regulations. ◦ A good relationship with Office Team. ◦ Responding to the Business Team / Merchants in a cool and pleasant Prof