Managed customer portfolio with direct responsibility for negotiating and executing
sales transactions from start to finish-- from quoting, negotiating, confirming,
delivery, and post-delivery service and support.
• Worked directly with the operation department, client, management to achieve sales
targets.
• Monitored multiple databases to keep track of all company inventory.
• Implemented companies’ policies and procedures which resulted in the growth of
the customer base by conducting direct research and analysis of markets and
customers to identify opportunities.
• Supported operation dept in improving operation and resolving issues to deliver
top-notch customer services.
• Working with the finance team to get information on client
JMD Fuel Supply Services
Business Development Manager
Organizing & establishing new business opportunities by demonstrating and
presenting products.
• Decision-maker for overall business strategy.
• Preparing reports by collecting, analyzing, and summarizing information.
• Contributed to team effort by accomplishing related results as needed.
• Negotiating with the customer in terms of an agreement and closing sales.
• Maintaining and developing healthy relationships with existing customers in person
and via telephone calls and emails.
Kewal Tour & Travels
General Manager
Managed customer portfolio & established new contacts. Overseeing the
relationship with customers handled by the team.
• Building and maintaining profitable business relationships with key customers.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products & offers in order to increase sales.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs
OFB Tech Pvt Ltd
Customer & Supply Relationship Manager
Work with sales manager to source the right products
• Negotiate contracts with suppliers and customers.
• Oversee product storage, handling and distribution
• Work on forecasts and inventories, keeping an accurate record of the process and
analyzing performance
• Ensure you're aware of exactly what is happening throughout the supply chain
• Improve the overall supply chain performance and look for any possible
innovations to the process
• Develop new and existing relationships with suppliers
• Manage and minimize the risks (for example operational or reputational) that could
affect or interrupt the supply chain
