Pratik Dhake

Accenture 

Application Development Analyst

Client – eBay USA – Digital Campaign Management Role – Worked as a Database Marketing (DBM) Specialist at Accenture for eBay. Responsibilities : • Understood the Data model and the business requirements and directly interacted with client manager/campaign managers to help understand the scope of the campaigns and troubleshoot the issues related with the same. • Constructed and governed the campaign logic which includes segmentation, field creation, and exclusions. • Developed standard templates that can be used across different campaign types. • Executed approx. 50 campaigns across various region. Client:- Entergy. Role: – Application Support Engineer • I was a part of Incident Management and Resolution using ServiceNow tool.